Thanks for contacting Uxper support!
In the interest of efficiency. please be as specific as possible when starting a new ticket, it really helps us get to the root of your problem when you provide a link to your site, a screenshot of your error message, some code for us to look at as an attachment - or preferably all of the above!
Our working hours (GMT + 7)
Monday-Friday: 8.00 a.m - 5.00 p.m
Saturday, Sunday - Closed
We look forward to assisting you with your problem.
Kevin